Grievance-Redressal Cell

PCER Panvel > Association > Cells > Grievance-Redressal Cell

Application Form

Objectives

  • To address the grievances of the student.
  • To provide opportunity to the students to give suggestions for improvement.

Activities

view Mechanism for Grievance Cell (.pdf)

Minutes of the Meeting

view Minutes of Grievance-Redressal Cell (.pdf)

2022-24

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Bhavna Dave
General Secretary (B.Ed.)Ms. Seemran Sahaani
Student Council MembersMs. Umaima Dhature
Ms. Priya Menon
Ms. Ruchita Kadu
Ms. Divya Samota

Students were given an orientation to the grievance redressal system. Categories of grievances such as:
1. Academic – Teaching of Theoretical Courses, Class notes, Presentations, Examinations, Research etc.

2. Non-Academic – Teacher Conduct, Harassment of any kind, opportunities & exposure, Infrastructure, Minority, SC/ST/OBC-related issues, Women-centric issues

Students were given Information regarding the link for submitting grievances, location of suggestion box for submitting their suggestions/ grievances/ opinions.

The Mechanism of grievance redressal was explained.

The Students were introduced to the grievance cell members.

The Institution counselor Ms. Yvette Lee introduced herself and informed them the appropriate channels of communication.

Provision of personal guidance and counselling sessions were taken up whenever required.

2022-23

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Bhavna Dave
General Secretary (B.Ed.)Ms. Seemran Sahaani
Student Council MembersMs. Umaima Dhature
Ms. Priya Menon
Ms. Ruchita Kadu
Ms. Divya Samota

Students were given an orientation to the grievance redressal system. Categories of grievances such as:

  • Academic- Teaching of theoretical Courses, class notes, presentations, examinations, research etc.
  • Non-academic- Teacher conduct, harassment of any kind, opportunities & exposure, infrastructure, minority, SC/ST/OBC-related issues, women-centric issues.

Students were given information regarding the link for submitting grievances, location of suggestion box for submitting their suggestions/ grievances/ opinions. The mechanism of grievance redressal was explained and the students were introduced to the grievance cell members.

Provision of personal guidance and counselling sessions were taken up whenever required.

A comprehensive evaluation through a student satisfaction survey conducted on July 28, 2023. Both online and offline modes were utilized to gather feedback from students regarding their experiences with teaching and non-teaching staff members. An online survey, facilitated through a Google Form, provided students with the opportunity to express their satisfaction levels. Simultaneously, an offline form was distributed on the college premises, featuring a list of staff members along with assigned numbers, allowing students to conveniently identify and rate their experiences.

The implementation of dual survey methods aimed to ensure inclusivity and accessibility, catering to varying preferences among the student body. By offering both online and offline options, Pillai College of Education and Research sought to maximize participation and gather a comprehensive understanding of student perspectives. The use of a Google Form for online feedback and an offline form distributed within the college premises facilitated a streamlined data collection process, enhancing the efficiency of the grievance redressal mechanism.

The survey results serve as a vital resource for Pillai College of Education and Research in addressing student grievances effectively. By analysing feedback on teaching and non-teaching staff members’ performance and satisfaction levels, the institution can identify areas of improvement and implement targeted interventions. Moreover, the utilization of both online and offline platforms underscores the institution’s commitment to ensuring a robust grievance redressal mechanism that prioritizes student voices and fosters a culture of continuous improvement within the academic environment.

2021-23

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Bhavna Dave
General Secretary (B.Ed.)Nirmit Dhuri
Student Council MembersSonal Didwaniya
Shweta Mahajan
Supreet Kaur
Farida Vohra
Kanchan Mashilkar

Students were given an orientation to the grievance redressal system. Categories of grievances such as:
1. Academic – Teaching of theoretical Courses, class notes, presentations, examinations, research etc.
2. Non-Academic – Teacher conduct, Harassment of any kind, Opportunities & exposure, Infrastructure, Minority, SC/ST/OBC-related issues, women-centric issues

Students were given information regarding the link for submitting grievances, location of suggestion box for submitting their suggestions/ grievances/ opinions.

The Mechanism of Grievance Redressal was explained.

The students were introduced to the grievance cell members.

The Institution Counselor Ms. Yvette Lee introduced herself and informed them the appropriate channels of communication.

Provision of Personal Guidance and counselling sessions were taken up whenever required.

2020-22

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Bhavna Dave
General Secretary (B.Ed.)Jasmine Parulekar
Student Council MembersAditi Shanbag
Priyanka Singh
Kiranjyot Mankoo

Students were given an orientation to the Grievance Redressal system. Categories of grievances such as:
1. Academic – Teaching of theoretical Courses, class notes, presentations, examinations, research etc.
2. Non-Academic – Teacher conduct, harassment of any kind, opportunities & exposure, infrastructure, minority, SC/ST/OBC-related issues, women-centric issues

Students were given information regarding the link for submitting grievances, location of suggestion box for submitting their suggestions/ grievances/ opinions.

The mechanism of grievance redressal was explained.

The students were introduced to the grievance cell members.

The institution counselor Ms. Yvette Lee introduced herself and informed them the appropriate channels of communication.

Provision of personal guidance and counselling sessions were taken up whenever required.

2019-21

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Bhavna Dave
General Secretary (B.Ed.)Larissa Periera
Student Council MembersAnna George
Dipali Chaudhary
Suchitra Pillai
Purnima Shetty

Students were given an orientation to the Grievance Redressal system. Categories of grievances such as:
1. Academic – Teaching of theoretical Courses, class notes, presentations, examinations, research etc.
2. Non-Academic – Teacher conduct, harassment of any kind, opportunities & exposure, infrastructure, minority, SC/ST/OBC-related issues, Women-centric issues

Students were given information regarding the link for submitting grievances, location of suggestion box for submitting their suggestions/ grievances/ opinions.

The mechanism of grievance redressal was explained.

The students were introduced to the grievance cell members.

The institution counselor Ms. Yvette Lee introduced herself and informed them the appropriate channels of communication.

Provision of personal guidance and counselling sessions were taken up whenever required.

2018-20

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Bhavna Dave
General Secretary (B.Ed.)Harwinder Kaur
Student Council MembersArchana Jha
Pooja Talreja
Enpreet Arora
Dipali Indalkar

Students were given an orientation to the grievance redressal system. Categories of grievances such as:
1. Academic – Teaching of theoretical Courses, class notes, presentations, examinations, research etc.
2. Non-academic – Teacher conduct, harassment of any kind, opportunities & exposure, infrastructure, minority, SC/ST/OBC-related issues, women-centric issues

Students were given information regarding the link for submitting grievances, location of suggestion box for submitting their suggestions/ grievances/ opinions.

The mechanism of grievance redressal was explained.

The students were introduced to the grievance cell members.

The institution counselor Ms. Yvette Lee introduced herself and informed them the appropriate channels of communication.

Provision of personal guidance and counselling sessions were taken up whenever required

2017-19

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Bhavna Dave
General Secretary (B.Ed.)Harwinder Kaur
Student Council MembersArchana Jha
Pooja Talreja
Enpreet Arora
Dipali Indalkar

Students were given an orientation to the grievance redressal system. Categories of grievances such as:
1. Academic – Teaching of theoretical Courses, class notes, presentations, examinations, research etc.
2. Non-academic – Teacher conduct, harassment of any kind, opportunities & exposure, infrastructure, minority, SC/ST/OBC-related issues, women-centric issues

Students were given information regarding the link for submitting grievances, location of suggestion box for submitting their suggestions/ grievances/ opinions.

The mechanism of grievance redressal was explained.

The students were introduced to the grievance cell members.

The institution counselor Ms. Yvette Lee introduced herself and informed them the appropriate channels of communication.

Provision of personal guidance and counselling sessions were taken up whenever required

2016-18

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Bhavna Dave
General Secretary (B.Ed.)Annu Binoy Joseph
Student Council MembersAldrian Augustine
Yogita Patil
Renu Sharma
Sanjana Gandhi

Students were given an orientation to the Grievance Redressal system. Categories of grievances such as:
1. Academic – Teaching of theoretical Courses, class notes, presentations, examinations, research etc.
2. Non-Academic – Teacher conduct, harassment of any kind, opportunities & exposure, infrastructure, minority, SC/ST/OBC-related issues, women-centric issues

Students were given information regarding the link for submitting grievances, location of suggestion box for submitting their suggestions/ grievances/ opinions.

The mechanism of grievance redressal was explained.

The students were introduced to the grievance cell members.

The Institution counselor Ms. Yvette Lee introduced herself and informed them the appropriate channels of communication.

Provision of personal guidance and counselling sessions were taken up whenever required.

2014-15

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Pratima Pradhan
Ms. Bhavna Dave
General Secretary (B.Ed.)Mr. Sanjay Patil
Class Representative (M.Ed.)Ms. Smitha Kurup

2013-14

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Pratima Pradhan
Ms. Bhavna Dave
General Secretary (B.Ed.)Smitha Kurup
Class Representative (M.Ed.)Rajesh Kumar

2012-13

Composition
PrincipalDr. Sally Enos
Teacher in-chargeMrs. Bhavna Dave
Dr. Pratima Pradhan
General Secretary (B.Ed.)Sangeeta Kushwaha
Class Representative (M.Ed.)Bindu Tambe

2011-12

Composition
PrincipalDr. Sally Enos
Teacher in-chargeDr. Pratima Pradhan
Ms. Bhavna Dave
General Secretary (B.Ed.)Bindu Tambe
Class Representative (M.Ed.)Nandita Shah

2010-11

Composition
PrincipalDr. Sally Enos
Teacher in-chargeMr. Bijoy Thomas
General Secretary (B.Ed.)Jayshree Rao
Class Representative (M.Ed.)Aarti Badiyani